Welcome Ancient Graffiti's online ordering experience! Items you order will appear in your cart in the upper right hand corner of your screen. You may explore any other page of our site and your cart's contents will be saved while on our site. If you make an error when ordering you may click on the cart icon to remove an item or to clear all contents of your cart. The check out button is only available once you have reached your minimum order requirements.

Where do you ship from?
Ancient Graffiti ships from our headquarters/warehouse in Lake Zurich, IL.

Do you have an opening order minimum?
Initial orders and subsequent reorders must meet the minimum of $150.00 for new customers and $100 for reorders. All initial orders must be prepaid by credit card.

How can I establish Net 30 terms?
You may fax at least 1 bank reference and 3-5 trade references to (847) 726 7097 for credit approval. A representative of Ancient Graffiti will notify you of the status of your application. Please remember that this process may be a timely process depending on the response time of your references. Keep this in mind when giving your ship date. We take all measures necessary to expedite terms and our customer service department will contact you with anything we may need to move this process along smoothly.

When will my credit card be charged?
Ancient Graffiti will only charge your card when your order ships. You will not be charged for items that may be back ordered at that time.

How do you handle backorders?
Although we make every effort to ship orders complete, items not shipped are automatically placed on backorder and shipped as soon as available. If you do not wish to receive backorders please notify us and your request will become part of your customer record.

What forms of payment do you accept?
Prior to credit approval, we accept all major credit cards; Amex, MC, Visa and Discover.

How do you handle past due accounts?
No orders will be shipped until all overdue balances are cleared. Overdue accounts are subject to a 1.5% per month finance charge.

How do you ship?
Unless otherwise requested we ship UPS.

Is there a Representative in my area?
Ancient Graffiti is represented by many groups across the country. Please call us at 888-725-6632 to request information about a representative group in your area.

Are there replacement tubes available for the Rain Gauges offered by Ancient Graffiti?
Yes. Replacement Tubes (PRODUCT CODE 001GL) are $2.50 each and may be added to any order.

Are your products recycled?
Ancient Graffiti uses recycled material whenever possible. Our customers appreciate the sustainability of recycled products and so do we. All of our metal and brass products are fashioned from recycled materials. Ancient Graffiti's packaging is also produced from recycled cardboard.